Thank you for shopping with www.itispure.com. We are committed to delivering your orders promptly and securely.
1. Shipping Timeframe
- Orders are processed within 2-3 business days.
- Estimated delivery time for domestic orders is 5-10 business days from the dispatch date.
- International orders may take 10-20 business days depending on the destination.
2. Shipping Costs
- We offer free shipping on some products within Kerala.
- For some products, the shipping cost will be applicable which you can see specifically mentioned on each order
- For orders a flat shipping rate of Rs.70 / 1 Pc will apply.
- Shipping costs will be shown on each order , after adding products into the cart
3. Delivery Methods
- We partner with reliable carriers such as DTDC , Bluedart to ensure timely delivery.
- Once your order has been shipped, you will receive an email with tracking information.
- You will receive call / SMS/ Whatsapp message once the delivery is processed
4. Shipping Restrictions
- We currently ship to the states of India
- Some products may have shipping restrictions or may not be available for international delivery.
5. Damaged Goods
- If you receive a damaged or defective item, please contact us by +91 9645 889 441 within 48 hours of receiving your order. We will assist you in returning the item and issuing a refund or replacement.